Service

IT Consulting & Managed Services

Running IT shouldn’t distract you from running the business. BGS’s IT Consulting & Managed Services keep your digital backbone resilient, secure and future‑ready.

24/7 NOC & SOC – Hamburg‑based engineers monitor performance and threats round the clock, resolving 93 % of incidents before users notice.

Cloud Acceleration – 200+ migrations to AWS, Azure and GCP, including zero‑downtime cut‑overs and hybrid architectures.

Cybersecurity by Design – Zero‑trust frameworks, MDR with 15‑minute triage, quarterly penetration tests and ISO 27001 alignment ensure threats are stopped, not just detected.

Automation & DevOps – Infrastructure‑as‑Code with Terraform and Ansible, Kubernetes platform engineering and CI/CD pipelines that take releases from monthly to hourly.

Service Desk – ITIL‑aligned Level 1‑3 support with multilingual agents and SLA response under 15 minutes.

Transformation Projects – SAP S/4HANA, M365 adoption, Snowflake data lakes—delivered on time, on budget, on value.

KPIs – 99.95 % uptime guarantee, CSAT 4.8/5, mean time to recover 17 minutes.

Choose managed endpoint, cloud and security bundles, or customise à‑la‑carte. Either way, you gain a senior vCIO, transparent dashboards and one predictable monthly fee.

With BGS, IT stops being a cost centre and starts driving competitive advantage.